Q: Why can't you ship to a different shipping address than my billing address?

A: To protect you and ourselves from costly fraudulent orders, Wheels Boutique will only ship to the billing address on file with your credit card company. If you need your order shipped to a different address, you’ll need to inform your credit card company of the alternate address, which we will then verify once your order is placed.

Q: How long will it take my order to get to me?

A: Shipping time within the continental U.S. depends on your location in the U.S.A. See our Shipping Information area for more details.
Orders ship 24-48 hours after order is placed unless specified otherwise by your customer representative.

Q: Who does Wheels Boutique use for shipping?

A: Wheels Boutique ships via UPS to the U.S. and Canada, and USPS to locations such as Hawaii and Alaska.

Q: How is my order prepared and packaged for shipping?

A: A typical order wheel and tire order is prepared in four steps:

1 - Your wheels and tires are pulled from our warehouse shelves.

2 - Your tires are mounted on the wheels, and balanced using computerized high-speed balancing machines (a $100 value!).

3 - The balanced wheel/tire assemblies are wrapped in thick protective plastic, and thick cardboard layers are placed on the face of the wheels.

4 - They are then packed into boxes for shipping.